About refunds
Refunds for lost and stolen Oyster cards
We can sometimes give you a refund or transfer pay as you go credit, Travelcards and Bus & Tram Passes if your Oyster card is lost or stolen. Find out more.
Refunds for unused pay as you go credit
You might be able to get unused pay as you go credit, Travelcards or Bus & Tram Passes refunded if you don't need them anymore.
Refunds for delays
If you've been delayed or you couldn't finish a Tube, DLR or London Overground journey, we'll sometimes give you a refund.
Transport for London