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Transport for London

About refunds

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  2. Refunds

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Refunds for lost and stolen Oyster cards

We can sometimes give you a refund or transfer pay as you go credit, Travelcards and Bus & Tram Passes if your Oyster card is lost or stolen. Find out more.

Refunds for unused pay as you go credit

You might be able to get unused pay as you go credit, Travelcards or Bus & Tram Passes refunded if you don't need them anymore.

Refunds for delays

If you've been delayed or you couldn't finish a Tube, DLR or London Overground journey, we'll sometimes give you a refund.

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