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Transport for London

Ticketing and travel

Conditions of Carriage  

These Conditions of Carriage set out your rights and duties as a customer of Transport for London (TfL), London Bus Services Limited and London Underground Limited and Docklands Light Railway.

London Overground Ticketing and Travel Guide  

The National Rail Conditions of Carriage set out your rights and duties as a customer of London Overground.

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