Transport for LondonAnimals on transport
Assistance dogs
You can bring an assistance dog with you without charge. We welcome all assistance dogs, including:
- Guide dogs
- Hearing dogs
- Fetch and carry dogs
- Mental health companion dogs
- Seizure-alert dogs
On buses
There is no limit on the number of assistance dogs allowed on the bus, as long as there is space. Your dog must not block the gangway.
On the Tube
If you have an assistance dog, you must ask a member of staff to open the manual gate to allow you to enter or leave a station with automatic gates.
Use wide automatic gates. If there is a moving escalator and no staircase or lift, a member of our staff will stop the escalator to allow your animal to travel on it when it is safe to do so (generally when the station is not busy).
Pet dogs and other animals
You can also travel with any other dog or domestic animal, unless there is a good reason for us to refuse it (such as if the animal seems dangerous or is likely to upset other customers).
You must keep it under control on a lead or in a suitable container, and must not allow it on a seat. Staff can't take charge of any animal.
You must carry animals on moving escalators or through automatic ticket gates.
