Membership
Find out if you're eligible to join and how to apply
Becoming a member
You must have a permanent or long-term disability which means you are unable to use public transport some or all of the time.
You are automatically eligible for membership if you are:
- A Taxicard member
- Getting Higher Rate Mobility Component of Disability
- Living Allowance
- Registered blind or partially sighted
- Aged 85 or over
- Getting Higher Rate Attendance Allowance
- Getting a War Pension Mobility Supplement
If none of the above apply to you, you may still be able to join Dial-a-Ride but you will have to undergo a paper based mobility assessment to establish your eligibility for the service.
How to apply
You can apply for Dial-a-Ride membership if you are a permanent or temporary resident of the London borough. If you live in the borough of Newham you should contact London Councils for an application form for the Newham Door to Door scheme.
- Download and print the guidance notes (PDF 59KB) and application form (PDF 73KB)
- Easy Read application form (PDF 1MB)
- Easy Read information leaflet (PDF 814KB)
- Post the completed form to:
Dial-a-Ride
Progress House
5 Mandela Way
London SE1 5SS - Call us on 0845 999 1 999 to request an application form
Transport for London
