Transport for LondonPerformance
Of the 27 million passenger journeys undertaken by Londoners every day, more than 80 per cent of them are made on the road network.
We monitor the performance of the road network and produce a quarterly performance report.
This includes measures for journey time reliability, network disruption, traffic speeds and volumes, asset availability, road and path condition, and customer satisfaction.
- London Streets Quarterly Performance report quarter 3 2011/12 (PDF 1MB)
- London Streets Quarterly Performance report quarter 2 2011/12 (PDF 1MB)
- London Streets Quarterly Performance report quarter 1 2011/12 (PDF 1MB)
- London Streets Quarterly Performance report quarter 4 2010/11 (PDF 556KB)
Customer satisfaction survey
Our 2011 annual customer satisfaction survey shows that customers are now more satisfied with the performance and management of the TfL Road Network (TRLN).
Overall satisfaction is up by three points in the last year, to a score of 75 out of 100.
